Wafa, an engineer from Palestine, is the Quality and Risk Management Section Head at An-Najah National University Hospital. She holds a B.Sc. in Industrial and Systems Engineering and an MSc in Engineering Management from An-Najah National University. With over 10 years of expertise in quality management, lean manufacturing, and process re-engineering, she has honed skills in leadership, strategic planning, and problem-solving. In 2023, she earned the Certified Professional in Healthcare Quality (CPHQ) certification from the American National Association of Healthcare Quality. Aspiring to pursue a PhD in healthcare quality management and patient safety, Wafa aims to make an international impact. Active in the Arab Innovation Network (AIN) since 2015, she advanced from Content Creator to Sponsorship and Partnership team member. She believes passion and an insatiable thirst for knowledge drive success.